MEDINA POLICIES
Shipping & Returns
At MEDINA, we understand the importance of receiving your order in a timely and safe manner. We offer various shipping methods to fit your needs, and our packaging is designed to protect your items during transit. Shipping costs are calculated at checkout based on the weight and destination of your order. If you have any questions about shipping, please contact our customer care team. We stand behind the quality of our products and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy within 30 days of purchase. Please contact our customer care team to initiate a return or exchange.
Store Policy
At MEDINA, we are dedicated to providing exceptional customer care. If you have any questions about our products or services, please don't hesitate to contact us. Our customer care team is available to assist you and provide personalized support. We value your privacy and safety, and we are committed to protecting your personal information. We use the latest security measures to ensure that your information is safe and secure. We do not share your information with third parties unless it is necessary to complete your order. If you are interested in selling our products in your store, please contact us for more information about our wholesale program. We accept credit and debit cards, PayPal, and offline payments. Please note that offline payments may take longer to process. If you have any questions about payment methods, please contact our customer care team.